These Terms and Conditions apply to all tours operated by Adrenalin Off-Road Centre Pty Ltd ABN 39 609 716 501 of 1/13 Exchange Parade, Narellan NSW 2567.
By making a booking, you acknowledge that you have read, understood and accepted these Terms and Conditions on behalf of yourself and all passengers included in your booking.
Adrenalin Off-Road Centre means Adrenalin Off-Road Centre Pty Ltd and, where applicable, its employees, guides, agents, contractors and suppliers.
Booking means a booking for a Tour made between Adrenalin Off-Road Centre and the Client.
Client means the person or legal entity making the Booking with Adrenalin Off-Road Centre.
Participant means any person travelling in any vehicle or otherwise participating in an Adrenalin Off-Road Centre Tour.
Tour means a tour operated by Adrenalin Off-Road Centre.
By making a Booking with Adrenalin Off-Road Centre, you confirm that you have read, understood and accepted these Terms and Conditions.
All cancellations must be received in writing by Adrenalin Off-Road Centre. A cancellation is not effective until written notice has been received.
Deposits are non-refundable.
Deposits remain non-refundable for change-of-mind cancellations.
Once further or final payments have been made, the following cancellation terms apply:
If your Tour has already commenced, 100% of the Tour price is forfeited unless otherwise agreed by Adrenalin Off-Road Centre. No refund will be provided if you leave the Tour before its scheduled completion.
Cape York, Simpson Desert and other remote-area Tours can be affected by weather, flooding, fire, road and track closures, National Park closures, access restrictions and other circumstances outside the reasonable control of Adrenalin Off-Road Centre.
If a Tour needs to be postponed or rescheduled due to circumstances outside our reasonable control, Adrenalin Off-Road Centre will advise participants as soon as reasonably possible. Where appropriate, an alternative date will be offered or a credit applied towards a future Tour.
Adrenalin Off-Road Centre reserves the right to alter Tour dates, routes, camps, activities, itineraries and schedules where required due to conditions, access, safety or circumstances outside our control.
If Adrenalin Off-Road Centre cancels a Tour for reasons other than weather or circumstances outside our reasonable control, participants will be offered a full Tour credit or refund.
Tour credits are non-refundable.
Adrenalin Off-Road Centre may suspend its obligations under this agreement if its ability to perform those obligations is affected by cyclones, storms, fires, floods, earthquakes, explosions, government directives, road or track closures, access restrictions, laws or regulations, industrial disputes, war, terrorism or any other cause beyond its reasonable control.
Adrenalin Off-Road Centre reserves the right to alter Tour dates, routes, itineraries and schedules, or cancel a Tour, where reasonably necessary for participant safety or due to circumstances affecting the operation of the Tour.
Acceptance of these Terms and Conditions forms the agreement between the Client, their passengers and Adrenalin Off-Road Centre.
The Client making the Booking confirms that they act on behalf of and are responsible for all passengers included in their Booking or travelling in their vehicle.
The Client is responsible for ensuring that all passengers are aware of and comply with these Terms and Conditions.
The Client must provide accurate registration, vehicle, emergency contact and other information requested by Adrenalin Off-Road Centre prior to departure.
Tours may operate in remote areas where access to hospitals, medical centres, ambulance services and other medical support may be limited or significantly delayed.
Participants must disclose any medical condition, medication, allergy, disability or other health information that may reasonably affect their safe participation in the Tour or may be relevant in an emergency.
Participants are responsible for ensuring they are medically fit and capable of undertaking the Tour and its planned activities.
Participants must carry sufficient quantities of any required medications for the duration of the Tour and advise Adrenalin Off-Road Centre where essential emergency medication is stored where appropriate.
Adrenalin Off-Road Centre is not liable for the sickness or injury of any Participant.
You authorise Adrenalin Off-Road Centre, where reasonably necessary, to arrange medical assistance or evacuation on your behalf. This may include ambulance, road or air evacuation, medical practitioners, paramedics, hospital services or other emergency assistance.
Any costs associated with medical treatment, evacuation or emergency services remain the Participant’s responsibility.
No refund will be provided for any portion of a Tour missed due to sickness, illness or injury or other circumstances outside the control of Adrenalin Off-Road Centre.
Participation in an Adrenalin Off-Road Centre Tour is voluntary.
Tag-along Tours are self-drive adventures that may travel through remote areas with limited or no facilities. Participants must be prepared to be self-supporting.
Participants must comply with all applicable laws, National Park requirements, access restrictions and reasonable directions given by Adrenalin Off-Road Centre guides.
Firearms are not permitted on any Tour.
Participants must behave respectfully towards guides, other Participants, landowners, local communities and members of the public.
Adrenalin Off-Road Centre may suspend or cancel a Participant’s continued participation where there are reasonable grounds to do so, including unsafe behaviour, serious misconduct, failure to follow safety instructions or a breach of these Terms and Conditions.
If a Participant leaves the official Tour route or itinerary independently, they are considered to be travelling independently until they rejoin the Tour and their return is acknowledged by the Tour Leader.
All drivers and co-drivers must hold a current and valid driver’s licence that legally permits them to drive the vehicle being used on the Tour.
Drivers are responsible for complying with any licence conditions that apply to them.
The vehicle used on a Tour must meet the Minimum Vehicle Requirements specified in the relevant Tour Description.
Unless otherwise approved by Adrenalin Off-Road Centre, vehicles participating in 4WD Tours must be suitable for the terrain being travelled and appropriately equipped.
Requirements may include, depending on the Tour:
Some AWD vehicles may not be suitable for particular Tours and require prior approval from Adrenalin Off-Road Centre.
Your vehicle must be in a safe and roadworthy condition and appropriately serviced before departure.
Adrenalin Off-Road Centre may require a mechanical inspection before departure if there are concerns regarding the condition or suitability of a vehicle.
If, at departure, Adrenalin Off-Road Centre considers a vehicle unsafe or unsuitable for the terrain to be encountered, the vehicle may not be permitted to join the Tour. Cancellation terms may apply.
Participants are responsible for inspecting their vehicle regularly throughout the Tour and for all maintenance and repairs required.
Adrenalin Off-Road Centre guides may provide reasonable assistance during a breakdown or recovery where safe and practical to do so, but they are not responsible for repairing Participant vehicles.
For SxS Buggy Tours, appropriate Personal Protective Equipment must be carried and used as required, including:
Remote-area travel carries an increased risk of vehicle breakdown, bogging, damage and recovery.
Participants are responsible for ensuring their vehicle has the required rated recovery points and that they carry the recovery equipment specified for their Tour.
Recovery of a disabled or damaged vehicle, including professional or commercial recovery where required, is ultimately the vehicle owner’s responsibility and may involve significant cost.
Adrenalin Off-Road Centre strongly recommends that Participants ensure they have appropriate insurance or other arrangements covering remote-area vehicle recovery.
All vehicles participating in an Adrenalin Off-Road Centre Tour must have current comprehensive motor vehicle insurance that remains valid for the duration of the Tour.
It is the Client’s responsibility to confirm that their insurance policy provides appropriate cover for the vehicle, locations and activities involved in the Tour.
Proof of insurance may be requested.
Adrenalin Off-Road Centre strongly recommends that all Participants obtain appropriate travel insurance covering circumstances such as cancellation, interruption, medical expenses, emergency evacuation and other unforeseen events.
Participants are responsible for ensuring the policy they select is suitable for the Tour being undertaken.
Tour itineraries may include sightseeing walks, swimming and other outdoor activities.
Walking tracks may include uneven, rocky, steep, wet or slippery terrain. The difficulty and length of activities varies between Tours.
Participants should review their chosen Tour Description and contact Adrenalin Off-Road Centre before departure if they have concerns about their ability to participate.
Participants are responsible for carrying adequate drinking water during walks and other activities.
If a Participant does not feel capable of safely undertaking an optional activity, they should advise the Tour Leader. Where reasonably possible, alternative arrangements may be made.
Four-wheel driving and remote-area travel can be hazardous activities.
While Adrenalin Off-Road Centre takes reasonable care for the safety of Participants, participation involves inherent risks.
Participants are responsible for deciding whether to undertake a particular obstacle, activity or driving route based on their driving experience, personal capabilities and the capabilities of their vehicle.
Choosing not to undertake a particular obstacle or route will not itself constitute a breach of these Terms and Conditions, provided the Participant discusses the decision with the Tour Leader and follows any reasonable alternative arrangements.
Where possible, Adrenalin Off-Road Centre will assist with an alternative route. This cannot be guaranteed where doing so would create unreasonable risk or substantially affect the remainder of the Tour.
Participants acknowledge that Tours may involve activities including four-wheel driving over varying terrain, remote-area travel, bushwalking, swimming, river or creek crossings and stays in locations a significant distance from professional medical facilities.
Adrenalin Off-Road Centre may prevent a Participant from continuing where, in the reasonable opinion of the Tour Leader, their conduct or condition presents an unacceptable risk to themselves, other Participants or the operation of the Tour.
Some Tours may include activities, accommodation, transport, attractions or services supplied by independent third-party providers.
Where a Participant takes part in an activity operated by another service provider, that provider is responsible for the delivery and safety of its service, subject to applicable law.
Dogs are only permitted on Tours where the individual Tour Description specifically states that dogs are allowed.
Participants intending to bring a dog must advise Adrenalin Off-Road Centre before departure.
Where dogs are permitted:
The owner remains responsible for their dog’s behaviour, welfare and safety at all times.
Photography and videography may occur during Tours, including photography captured by cameras, mobile devices, action cameras and drones where permitted.
Images and footage captured during Tours may be used by Adrenalin Off-Road Centre for promotional and marketing purposes, including its website, social media, advertising and promotional material.
Participants who do not wish to be readily identifiable in promotional photography or videography should advise Adrenalin Off-Road Centre in writing before the Tour commences.
Adrenalin Off-Road Centre may collect personal information, including emergency contact details and relevant health or dietary information, where reasonably necessary to operate the Tour and support Participant safety.
Personal information will only be used or disclosed where reasonably necessary for Tour operations, safety, emergency response, dietary requirements, legal obligations or other legitimate business purposes, subject to applicable privacy laws.
Relevant information may need to be provided to medical personnel, emergency services, accommodation providers, meal providers or other service providers where reasonably necessary.
Adrenalin Off-Road Centre is not liable and you release Adrenalin Off-Road Centre from all Claims and liabilities arising out of, or relating to your participation in the Tour, including but not limited to actions or inactions undertaken pursuant to these Terms and Conditions and those caused or contributed to by third parties, suppliers or other Participants, to the extent permitted by law.
For the purposes of this clause, Claims means any allegation, cause of action, claim, demand, proceeding, litigation, investigation, judgement, loss, cost or expense of whatever nature, whether present or future, fixed or unascertained, actual or contingent and whether arising at law, in equity, under statute or otherwise.
You indemnify Adrenalin Off-Road Centre against loss suffered by Adrenalin Off-Road Centre and Claims arising out of or relating to your participation in the Tour or your breach of these Terms and Conditions, to the extent permitted by law.
Adrenalin Off-Road Centre accepts no responsibility or liability for injury, loss, damage, death, illness, itinerary changes or delays, including mechanical breakdown, caused directly or indirectly by events outside Adrenalin Off-Road Centre’s reasonable control, subject always to rights and remedies that cannot lawfully be excluded.
Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.
These Terms and Conditions, together with any conditions specifically stated in the relevant Tour Description or otherwise agreed to in writing by Adrenalin Off-Road Centre, form the agreement applying to the Booking.
If there is an inconsistency between these Terms and Conditions and specific written conditions applying to a particular Tour, Adrenalin Off-Road Centre should be contacted for clarification before booking.
Nothing in these Terms and Conditions excludes any right or guarantee that cannot legally be excluded under Australian law.
Adrenalin Off-Road Centre may update these Terms and Conditions from time to time. The Terms and Conditions applicable to your Booking are those provided or made available to you in connection with your Booking, subject to any changes required by law.
At Adrenalin Offroad, we sell and install a large range of 4WD accessories as well as run tag along 4X4 tours for all skill levels.
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